PRIVACY POLICY
Last updated: 31 August 2025
Thank you for choosing to be part of our community at Spa Tubs Hire LTD ("we", "us", "our"). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice, please contact us at fitproben@gmail.com.
When you visit our website http://www.spatubshire.co.uk (the "Website"), and more generally, use any of our services (the "Services", which include the Website), we appreciate that you are trusting us with your personal information. We take your privacy very seriously.
This privacy notice applies to all information collected through our Website, as well as any related services, sales, marketing or events.
Please read this privacy notice carefully as it will help you understand what we do with the information that we collect.
WHAT INFORMATION DO WE COLLECT?
We collect personal information that you voluntarily provide when you enquire, book, or use our Services. This may include names, phone numbers, email addresses, postal addresses, and debit/credit card details.
Payment Data: All payment data is processed securely by ThriveCart (and their processors such as Stripe). We do not store full payment details. ThriveCart’s privacy policy can be found at: https://legal.thrivecart.com/platform/privacy/
HOW DO WE USE YOUR INFORMATION?
We use the information we collect for the following purposes:
To process and manage bookings and payments.
To deliver and manage the hire of our equipment.
To send important updates about your booking, terms, or safety.
To provide customer support and respond to enquiries.
To comply with legal and tax obligations.
With your consent, to send marketing and promotional communications (you may opt out at any time).
WILL YOUR INFORMATION BE SHARED?
We only share information when necessary to:
Fulfil bookings (e.g. with our payment provider).
Comply with legal obligations.
Protect our business, rights, or customers.
We do not sell or trade your personal information to third parties.
COOKIES AND TRACKING
Our Website may use cookies and similar tracking technologies (such as pixels) to:
Improve website functionality.
Analyse website traffic.
Personalise ads where applicable (e.g. via Facebook Pixel or Google Analytics).
You can control cookies via your browser settings and choose to block or delete them. Please note, disabling cookies may affect site functionality.
HOW LONG DO WE KEEP YOUR INFORMATION?
We only keep your personal information for as long as necessary to provide our services and fulfil legal obligations.
Booking and customer data is kept for up to 6 years to comply with UK tax and accounting laws.
Marketing and enquiry data is kept for up to 2 years unless you request deletion sooner.
After this period, your data will either be securely deleted or anonymised.
HOW DO WE KEEP YOUR INFORMATION SAFE?
We implement appropriate security measures to protect your data. However, no method of online transmission or storage can be guaranteed 100% secure. Any transmission of personal information is at your own risk.
INFORMATION FROM MINORS
We do not knowingly collect data from or market to children under the age of 13. By using our Website, you confirm you are at least 13 years old. If we learn that we have collected data from someone under 13, we will delete it immediately.
YOUR PRIVACY RIGHTS
Under UK GDPR you have the following rights:
To request access to the personal information we hold about you.
To request correction of inaccurate or incomplete information.
To request deletion of your personal data (where legally possible).
To restrict or object to processing of your data in certain cases.
To withdraw consent to marketing at any time.
To exercise these rights, please contact us at fitproben@gmail.com.
If you are unhappy with how we handle your data, you have the right to complain to the UK Information Commissioner’s Office (ICO): www.ico.org.uk
UPDATES TO THIS NOTICE
We may update this privacy notice from time to time. The latest version will always be published on our Website with the “Last updated” date shown at the top.
COOKIES AND TRACKING
Our Website uses cookies and similar technologies (such as pixels and tracking scripts). Cookies are small text files stored on your device when you visit a website. We use them to:
Ensure the Website functions correctly.
Analyse site usage and improve performance.
Remember your preferences.
Deliver relevant advertising (for example, via Facebook Pixel or Google Analytics).
You can control or delete cookies through your browser settings. Most browsers allow you to refuse cookies or set alerts when cookies are being sent. Please note that blocking some types of cookies may affect how the Website functions.
When you first visit our Website, you may be shown a cookie consent banner. By continuing to use our Website after accepting cookies, you agree to our use of cookies as outlined in this Privacy Policy.
CONTACT US
If you have questions or concerns about this notice, you may contact us at:
Spa Tubs Hire LTD
Unit 17 Welch Mill
Leigh, Wigan WN7 4DU
United Kingdom
Email: fitproben@gmail.com
Thank you for choosing to be part of our community at Spa Tubs Hire LTD ("we", "us", "our"). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice, please contact us at fitproben@gmail.com.
When you visit our website http://www.spatubshire.co.uk (the "Website"), and more generally, use any of our services (the "Services", which include the Website), we appreciate that you are trusting us with your personal information. We take your privacy very seriously.
This privacy notice applies to all information collected through our Website, as well as any related services, sales, marketing or events.
Please read this privacy notice carefully as it will help you understand what we do with the information that we collect.
WHAT INFORMATION DO WE COLLECT?
We collect personal information that you voluntarily provide when you enquire, book, or use our Services. This may include names, phone numbers, email addresses, postal addresses, and debit/credit card details.
Payment Data: All payment data is processed securely by ThriveCart (and their processors such as Stripe). We do not store full payment details. ThriveCart’s privacy policy can be found at: https://legal.thrivecart.com/platform/privacy/
HOW DO WE USE YOUR INFORMATION?
We use the information we collect for the following purposes:
To process and manage bookings and payments.
To deliver and manage the hire of our equipment.
To send important updates about your booking, terms, or safety.
To provide customer support and respond to enquiries.
To comply with legal and tax obligations.
With your consent, to send marketing and promotional communications (you may opt out at any time).
WILL YOUR INFORMATION BE SHARED?
We only share information when necessary to:
Fulfil bookings (e.g. with our payment provider).
Comply with legal obligations.
Protect our business, rights, or customers.
We do not sell or trade your personal information to third parties.
COOKIES AND TRACKING
Our Website may use cookies and similar tracking technologies (such as pixels) to:
Improve website functionality.
Analyse website traffic.
Personalise ads where applicable (e.g. via Facebook Pixel or Google Analytics).
You can control cookies via your browser settings and choose to block or delete them. Please note, disabling cookies may affect site functionality.
HOW LONG DO WE KEEP YOUR INFORMATION?
We only keep your personal information for as long as necessary to provide our services and fulfil legal obligations.
Booking and customer data is kept for up to 6 years to comply with UK tax and accounting laws.
Marketing and enquiry data is kept for up to 2 years unless you request deletion sooner.
After this period, your data will either be securely deleted or anonymised.
HOW DO WE KEEP YOUR INFORMATION SAFE?
We implement appropriate security measures to protect your data. However, no method of online transmission or storage can be guaranteed 100% secure. Any transmission of personal information is at your own risk.
INFORMATION FROM MINORS
We do not knowingly collect data from or market to children under the age of 13. By using our Website, you confirm you are at least 13 years old. If we learn that we have collected data from someone under 13, we will delete it immediately.
YOUR PRIVACY RIGHTS
Under UK GDPR you have the following rights:
To request access to the personal information we hold about you.
To request correction of inaccurate or incomplete information.
To request deletion of your personal data (where legally possible).
To restrict or object to processing of your data in certain cases.
To withdraw consent to marketing at any time.
To exercise these rights, please contact us at fitproben@gmail.com.
If you are unhappy with how we handle your data, you have the right to complain to the UK Information Commissioner’s Office (ICO): www.ico.org.uk
UPDATES TO THIS NOTICE
We may update this privacy notice from time to time. The latest version will always be published on our Website with the “Last updated” date shown at the top.
COOKIES AND TRACKING
Our Website uses cookies and similar technologies (such as pixels and tracking scripts). Cookies are small text files stored on your device when you visit a website. We use them to:
Ensure the Website functions correctly.
Analyse site usage and improve performance.
Remember your preferences.
Deliver relevant advertising (for example, via Facebook Pixel or Google Analytics).
You can control or delete cookies through your browser settings. Most browsers allow you to refuse cookies or set alerts when cookies are being sent. Please note that blocking some types of cookies may affect how the Website functions.
When you first visit our Website, you may be shown a cookie consent banner. By continuing to use our Website after accepting cookies, you agree to our use of cookies as outlined in this Privacy Policy.
CONTACT US
If you have questions or concerns about this notice, you may contact us at:
Spa Tubs Hire LTD
Unit 17 Welch Mill
Leigh, Wigan WN7 4DU
United Kingdom
Email: fitproben@gmail.com
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